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WMC Accounting, Geelong, Colac, Bellarine Peninsula
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Client Feedback

We appreciate the time you have taken to complete our client satisfaction questionnaire in order for us to provide a professional and friendly experience each time your interact with our team at WMC Accounting.

Name  
Email  
Date visited WMC  

How do you rate us in the following areas:

Initial greeting from our receptionist

0
Very poor
1
2
Poor
3 4
Average
5 6
Good
7 8
Very good
9 10
Excellent

Pre-appointment greeting from our team members

0
Very poor
1
2
Poor
3 4
Average
5 6
Good
7 8
Very good
9 10
Excellent

Waiting time for appointments

0
Very poor
1
2
Poor
3 4
Average
5 6
Good
7 8
Very good
9 10
Excellent

Our ability to return telephone calls promptly and within 24 hours

0
Very poor
1
2
Poor
3 4
Average
5 6
Good
7 8
Very good
9 10
Excellent

Our ability to return emails promptly and within 24 hours

0
Very poor
1
2
Poor
3 4
Average
5 6
Good
7 8
Very good
9 10
Excellent

The service of your Accountant when preparing your personal income tax return

0
Very poor
1
2
Poor
3 4
Average
5 6
Good
7 8
Very good
9 10
Excellent

When did you receive your income tax return (Notice of Assessment)?

Less than 2 weeks
2-3 weeks
Longer than 3 weeks

Other feedback:
Either being positive or negative, this is important to help us provide you with the best customer service possible

 

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